Data Retension & Deletion Policy
Effective Date: Jun 12, 2025
BUCOREL is committed to safeguarding user data and respecting your right to control it. This policy explains how long we keep different types of data, how you can request deletion, and under what conditions we may retain data for legal, operational, or community protection reasons.
1. Types of Data We Retain
We collect and store different categories of data based on how you use BUCOREL:
- Account data: Email, name (if provided), login records, device ID, and authentication methods.
- Content data: Posts, comments, ratings, bookmarks, feedback, suggestions, uploaded files, and structured records you submit.
- Interaction logs: Session logs, actions taken, reports filed, and audit trails for moderation and security.
- API usage data: API keys, endpoint usage stats, and access logs.
2. Retention Duration
Unless stated otherwise, we retain data as follows:
- Account data: Retained until the account is deleted, plus a 30-day grace period for recovery.
- Public contributions: Retained indefinitely to preserve platform knowledge and public value.
- Private or personal data: Deleted promptly upon verified request, subject to exceptions noted below.
- Logs and analytics: Typically retained for 6 to 24 months for security and performance monitoring.
3. User-Initiated Deletion
You can request deletion of your personal data or your entire account:
- Visit your account settings or contact [email protected].
- We will verify your identity before processing sensitive requests.
- Deletion requests are usually processed within 7 working days.
- Deleted accounts are unrecoverable after the 30-day grace period.
4. What Stays After Deletion
To preserve platform integrity and public utility:
- Your public contributions (e.g., forum posts, verified entries, suggestions) may remain with personal identifiers removed or anonymized.
- Statistical summaries and aggregated analytics may be retained without personal information.
- Moderation records and audit trails may be preserved to prevent abuse or re-registration under false pretenses.
5. Legal and Regulatory Retention
We may retain certain data if required by law or if necessary for:
- Complying with local, Indian, or international regulations (e.g., tax, legal notices, cybercrime investigations).
- Defending against legal claims or enforcing our Terms of Service.
- Responding to valid court orders or government requests.
6. Backup and Recovery
BUCOREL systems maintain automated backups for platform reliability:
- Backups may persist for up to 30 days after deletion.
- Deleted user data will not be restored from backup unless required for legal or safety reasons.
7. Data Held by Third Parties
If you connect BUCOREL with third-party services (e.g., sign in with Google), those services may also store data:
- We are not responsible for retention policies of third-party platforms.
- You must contact them separately to manage or delete such data.
8. Children and Sensitive Data
BUCOREL is not intended for users under the age of 18. We do not knowingly retain data from minors. Sensitive categories of data (e.g., biometric, medical) are not collected or retained by default.
9. How to Contact Us
For deletion requests, concerns, or questions about your data:
Email: [email protected]
Address: Business Computing Research Laboratory, India
10. Policy Updates
We may update this policy as laws evolve or as our systems change. We will post major changes clearly and notify users where required. Your continued use of BUCOREL implies acceptance of the current policy.